Cloud Domain Support Engineer

Stockholm, SE
den 14 april 2021
den 15 april 2021
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity

Development System and Environment (DSE) is part of BA Digital Services R&D, Portfolio and Strategy. We build and manage a compelling state of the Art Development System and Development Environment (design, test and deploy) that give Ericsson a competitive advantage.

We are now looking for a highly ambitious and senior Cloud engineer with leading skills to join our Shared Telecom Services (STS) program that will provide technical service and support to our customers. In this role, you will fix and resolve problems to stabilize and optimize the customer/User networks. You will configure and integrate different nodes and solutions and provide End-two-End remote infrastructure to Ericsson regions and external parties/partners, deployment and/or support of products within the Cloud domain, and plans and operates the software and hardware solutions for our internal R&D/Product Development Unit users.

We prefer a candidate that has a strong competence and experience within Ericsson 5GC (VNF and CNF) products on Cloud and knowledge about IMS products.

This position reports to the Head of DevOps.

You will

work in a DevOps team and have a chance to work with the newest technology by deploying/ configuring/ maintaining the necessary Ericsson 5GC network nodes on cloud setup. The STS Engineer typically interacts with borate, and communicate in the international environment, both with colleagues internally as well as customers. One of the main tasks will also be ensuring customer satisfaction and successful handling and reporting of technical problems.

We are looking for a technical person with good communication skills, focusing on understanding issues, asking the right questions. Someone with Cloud networking competence to troubleshoot software defined networks and Customer Service request handling. Ideal candidate has a solution oriented approach, cooperating with Cloud networking design and is eager to learn to use and test new cloud technologies.

To be successful in the role you have

  • B.Sc. or M.Sc. degree in Computer Science, Electronic Engineering or extensive experience in related area
  • Experience in Cloud technologies (OpenStack, Kubernetes/Docker) and Virtualization platforms (VMWare, VirtualBox)
  • Deep knowledge about Ericsson Cloud Domain and products like SW CEE (Cloud Execution Environment), CCD (Cloud Container Distribution), SDN (Software Defined Networking)
  • Good knowledge (installation/operation/integration/support) about all or a subset of the Ericsson Telecom products e.g. Converged Core (IMS) or UDM (User Data Management)
  • Understanding of cloud-native and microservice technologies
  • IT Processes, IT Tools & Infrastructure knowledge
  • Experience in Native and Virtualized nodes
  • Passion and engagement for constantly making things better
  • Experience in troubleshooting
  • Proficient English skills

Additional Requirements

  • Configuration management (Puppet, Ansible) experience
  • DevOps tools (Git, Gerrit, Jenkins) experience
  • VOLTE and Ericsson Cloud Solution knowledge
  • Knowledge in IMS signaling scenarios (Registration, SIP2SIP calls)

What´s in it for you

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won't develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to create an impact is endless.

What happens once you apply

To prepare yourself for next steps, please explore here:


Last day to apply April 14th, 2021.

We look forward to receiving your application in English. Please note we cannot accept applications via email. Primary location for this role: Kista, Stockholm.

For specific questions please contact recruiter Mirosław Coś at

We welcome the opportunity to meet you!

Curious to know more about the life at Ericsson? Meet some of your future colleagues and watch our People film .

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson's Code of Business Ethics.

Primary country and city: Sweden (SE) || || Stockholm || R&D

Liknande jobb

Liknande jobb