AI, Automation & Analytics - Transformation Operations Lead

Stockholm, SE
den 30 mars 2021
den 18 april 2021
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity

Do you thrive driving complex X-functional transformation? Do you agree that Automation, AI and Analytics (AAA) technology will change (and already is changing!) The way we work, and the way companies operate? Do you have good understanding and connections within one or more Ericsson critical business flows? Then this might be the right position for you!

Group IT is a function hosted in Business Area Managed Services with the aim to shape and execute our digital strategy, vision and to ensure X-functional execution. Automation & AI is a key theme of Ericsson Digital Transformation and Group IT continues to build up world class competence in this area to drive business transformation, and to ensure secure and scalable development, deployment and continued operations of automations.

You will...

Be an important team member of the Group IT Solution Area Automation and AI as well as Group IT Solution Area Data & Analytics, driving strategy and execution in the area of automation, analytics and AI for enterprise & services workflows. The individual occupying this role will work closely with Head of AAA Transformation, Transformation LT, both SA LTs and business partners to drive the following areas;

Process mining driver
  • Be the AAA representative in the Process mining core team
  • Drive development of key executive insights and dashboards for the key Ericsson business flows
  • Influence the strategic agenda of process mining through core team and steerco
  • Drive strategic aspects of process mining like automation base lining and link to value tracking for delivered automations
  • Drive inclusion of process mining into overall AAA offering
  • Work across Transformation Areas to ensure value being derived from process mining

Discovery & Transformation process management
  • Own the discovery process and related tools, methodologies and documentation across TAs and portfolio
  • Ensure compliance in our process work
  • Ensure link in process and documentation with Execution teams

Target setting and value tracking
  • Support Transformation Head and Business Operations Head with target setting for Transformation and break downs on Transformation teams
  • Ensure value tracking process works connecting process, tools, methodologies, reporting and data from the software products, working with BO team and Transformation teams

Team management support
  • Support Head of Transformation with various team management activities like team meetings, LT meetings, team workshops etc.

Support in strategy projects
  • Support Strategy Lead and Transformation Head with selected strategy projects pending on prioritization and time availability

To be successful in the role you must have
  • Ability to influence across the organization, effectively leading change, originating ideas, championing, and gaining commitment
  • Ability to communicate and drive engagement
  • Ability to quickly understand the e2e process for discovery, deliver and operations of AAA solutions
  • Experience in technology strategy, operations transformation, technology adoption, digital transformation, one or more Automation & AI technologies (AI, RPA, Blockchain, cognitive, low code etc.)
  • Good understanding of general enterprise business flows (e.g. O2C, P2P), preferably from within Ericsson
  • Experience of driving improvements in above flows
  • Excellent senior partner management and presentation skills
  • Ability to manage architects, business analysts and developers to achieve business value in areas of ownership
  • Good interpersonal and communication skills
  • Excellent presenting skills, comfortable being in front of an audience
  • Master's degree in engineering, Business Administration or equivalent education

What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won't develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?

To prepare yourself for the next steps, please explore here:

If you have any specific questions about this role, please contact recruiter Christian Sperling at

This position reports to Director Automation & AI Transformation

Kindly note that we cannot process applications sent via email.

Location for this role: Stockholm, Sweden or India
Last day to apply: 17/4

Curious to know more about the life at Ericsson? Meet some of your future colleagues and watch our People film .

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson's Code of Business Ethics.

Primary country and city: Sweden (SE) || || Stockholm || IT

Req ID: 535562

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