Senior UX Manager

Stockholm, SE
den 22 maj 2021
den 21 juni 2021
Why is Ericsson a good place to work?

Ericsson enables communications service providers to capture the full value of connectivity. The company's portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson's investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions - and our customers - are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With over 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world's mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity

Our Experience Design (XD) team is seeking for a Senior UX Manager.

You are a role model, a mentor, and a motivator of other UX-ers. You are invested in growing people, developing talent, and creating an environment our team members are proud to be part of.

You know how to bring the best of research, design and development together across multiple teams and work streams.

You will lead and nurture a world-class experience team of 15+ talents, foster relationships with key partners, and manage complex projects and team workloads.

We are a multicultural UX team of 30+ passionate minds - designers, researchers, content strategist and developers - with designs spanning across the entire corporate portfolio, from network, revenue and security management to IoT connect vehicles, 5G smart factories, and fleet management applications. We work in collaborative teams to solve complex challenges and build experiences that solve real user needs.

You will report to the Head of Experience Design at Ericsson Digital Services in Stockholm, Sweden.

Your responsibilities

  • You are a great team leader and manager with strong instincts and outstanding design sensibility, who will provide leadership, mentorship and direction for a team of researchers, designers and developers
  • You will maintain a productive work environment for individuals and own organisation, drive performance and competence management, hold financial responsibilities and ensure execution of work
  • You will build strong relationships with cross-functional stakeholders and partners to efficiently deliver user experiences that are cohesive, effective, and delightful
  • You will work within our leadership team on strategic planning

To be successful in the role you have

  • 5+ years of experience leading a UX team and line management
  • Excellent people management, coaching & mentoring skills
  • Partnered with product and engineering teams to conceptualise, build, and launch new and complex products
  • An expert knowledge of design thinking and bring deep empathy for the user by driving and applying these processes
  • The ability to work closely with creative, technical, and business partners
  • The ability to communicate complex interaction designs clearly and persuasively across different audiences and varying levels of the organisation
  • A proven track record of developing talent and leading with positivity and inspiration

What´s in it for you

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won't develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to create an impact is endless.

What happens once you apply

To prepare yourself for next steps, please explore here:


Last day to apply June 20th, 2021.

We look forward to receiving your application in English. Please note we cannot accept applications via email. Primary location for this role: Kista, Stockholm.

For specific questions please contact recruiter Mirosław Coś at

We welcome the opportunity to meet you!

Curious to know more about the life at Ericsson? Meet some of your future colleagues and watch our People film .

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson's Code of Business Ethics.

Primary country and city: Sweden (SE) || || Stockholm || [[mfield2]]

Req ID: 539661

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