ICT Strategic Product Manager End User Computing

Förfaller i dag

Stockholm, SE
den 3 juni 2021
den 18 juni 2021
Our Exciting Opportunity

We are now looking for an Information and Communication Technology (ICT) Strategic Product Manager within SA Digital Workspace Client Solutions. In this role, you will direct assigned Products and Solutions during the different phases of the Products/Services Life Cycle, meeting Ericsson internal needs and securing business value. The scope of this role is all End User Computing services (Windows 10, MacBook, Linux Ubuntu Desktop, Citrix Virtual Desktop & Apps), Monitors and peripherals in Office and Home Workspace, and the managed print solution.

In this role as Strategic Product Manager you will act as team leader of the core team consisting of Technical Product Managers, Service Manager, Data analysts, Experience leads, Technical SMEs, vendor and supplier resources. You are accountable for the product development and roadmap including the Total Cost of Ownership. You are the project sponsor for all projects executed within the portfolio.

About Digital Workspace Client Solutions

Client Solutions deliver managed workplace solutions (MWPs) to all Ericsson workforce. We deliver approx. 130.000 endpoints in a multi-OS environment including Virtual Desktops and Applications to approx. 15.000 users. Client Solutions is also responsible for Endpoint Security and Protection, including Remote Access, Certificates, Strong Authentication services. We also host the operations and support team for MacOS (EMB) and Linux Ubuntu (ELX). During 2020-2023 we are investing heavily in modernizing the client estate and the management capabilities by leveraging 5G-connectivity, cloud services, built in security with native capabilities for physical endpoint and virtual workloads.

Our mission is to deliver the industry leading client solution to our Ericsson workforce. We do this based on our core principles, End-user experience, Security, Sustainability, and Economies of scale.


  • You will define portfolio strategy, roadmap and optimize portfolio Total Cost of Ownership (TCO)
  • Document and maintain strategy, roadmap and other relevant product information
  • You will support the development of domain target architecture
  • Prepare & drive portfolio/product decisions and safeguard portfolio execution plans
  • You will lead and drive core team consisting of Technical Product Managers, Service Managers, Data analysts
  • You will also drive portfolio competence and business readiness

Key Qualifications:

  • Education: Bachelor's degree or equivalent
  • Minimum years of experience: 12
  • Domain experience: ICT, Cloud, End User Computing, Cyber Security

Additional Requirements:
  • Strong track record of End User Computing transformation in enterprise environments.
  • Genuine interest and knowledge of developing workspace solutions with industry leading user experience
  • Deep knowledge of Windows 10, MacOS, Linux Ubuntu, Citrix Workspace, and managed print solutions.
  • Experience of Microsoft Endpoint Manager (SCCM & Intune), Jamf, Puppet, Citrix Workspace or other VDI platforms.
  • Experience of next generation Endpoint Security solutions, e.g. CrowdStrike Falcon or Microsoft Defender for Endpoint.
  • Experience of leading others, e.g. team lead, line manager, senior project manager.
  • Have an established network in the industry.
  • Experience of multi-vendor landscape and outsourcing.
  • Strong presentation skills for executive and technical audiences.
  • Genuine interest in/Knowledge of Business management.
  • IT processes, tools, and infrastructure.
  • Security, Compliance and Privacy skills.
  • Financial acumen and skills.
  • Business modeling skills.
  • Learning and researching.


As the selection process and interviews are ongoing, we encourage you to send your application in English as soon as you can, by 17th June as the latest. Placement in Stockholm, Sweden. If you have any questions, you are welcome to contact Recruiter Neena Svensson at neena.svensson@ericsson.com
Hiring Manager: Henrik Thunell, Head of DV Client Solutions at Ericsson.

Looking forward to your application!

What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won't develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson's Code of Business Ethics.

Primary country and city: Sweden (SE) || || Stockholm || [[mfield2]]

Req ID: 540315

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