BSS Digital Engagement Consultant (Consulting Manager)

Stockholm, SE
den 16 oktober 2021
den 20 november 2021
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity

We are looking for a highly experienced Consultant who will be part of the Digital Engagement Consulting practice within Global Consulting in Ericsson and:
  • is a highly regarded professional with expertise in the Business Support Systems (BSS) and Enterprise Architecture area to execute consulting engagements to operationalize current and future technologies like 5G, Cloud, mobile, IoT and fixed line networks,
  • with a good understanding of EA & BSS domain areas and system tools (e.g., SPARX, Business Process , Enterprise Product Catalogue, Order Management, Revenue Management Systems, Front end Channels, Integration) as they apply to the various business models and use cases enabled by various technologies.
  • is a team player that can make a great impression when interacting with customers.

In this role, you will bring in solid expertise and experience on the process, know-how of latest industry standards, knowledge of one or more Ericsson BSS products, to complement existing capabilities in Global Consulting.

As a senior member of the Global Consulting organization, you will contribute to the development of consulting business opportunities globally, from both business and capability perspectives, including the development of offerings, collaboration with related consulting teams across consulting organizations in the five Market Areas, and collaboration with related Solution Areas and Business Areas.

You will be working with Ericsson colleagues from different business functions and with clients all over the world. These engagements will require you to be perceived by clients and colleagues as highly dependable and domain credible. Your role will be global, and you will travel internationally as and, when required / allowed, extensively (during normal conditions, could be up to 75%).

Though primary base location for this opportunity is India, but good candidates globally will be considered. As a result, candidates in other locations will also be considered

We believe in trust - we trust each other to do the right things. Therefore, we believe in taking decisions as close to the product and technical expertise as possible! We truly believe in happiness, we enjoy and feel passionate about what we do and value each other's technical competence deeply!

In this role, you will

  • Bring in proven expertise and experience on the process, know-how of the latest industry standards, knowledge of one or more Ericsson BSS products, to complement existing capabilities in Global Consulting.
  • Develop innovative consulting value propositions to customers, develop consulting business opportunities, collaborate, where vital, with the Solution Area(s) and develop solutions for customers and contribute to the delivery of consulting workstreams.
  • Drive or participate in customer engagements from lead generation to project delivery, while playing a role as a significant contributor within an experienced team of global consultants in the Digital Engagement Consulting practice.
  • Engage customers at senior level and provide end-to-end contribution to consulting engagements.
  • Provide sales support, define consulting approaches and solutions according to customer needs and write consulting proposals.
  • Contribute as a lead delivery resource in consulting projects globally.
  • Develop global consulting assets by harvesting project experience.
  • Develop thought leadership.

To be successful in the role you must have

Domain Expertise Areas:

  • Technical domain understanding of the various BSS systems landscape
  • Knowledge of industry standards and architectures in the field of digital services, like ODA, DPRA, DSRA, Open API etc.
  • Knowledge of Digital Service Provider use cases and various business models in the field of 5G, IoT, Cloud, fixed and mobile networks.
  • Proficiency in/knowledge of the Ericsson solution portfolio in the BSS area is a plus.

Enterprise Architecture:
  • Enterprise Architecture and understanding of solution design - from a business process, application, infrastructure, data, and integration perspective
  • EA Gap assessment and target architecture design, transformation approach and roadmap design, EA Governance set up for service provider
  • Knowledge of EA standards like TOGAF, Zachman and familiarity with tools (e.g. SPARX, ARIS etc.)

  • Expertise in delivery of transformation programs involving BSS solution architectures and systems integration.

Minimum years of relevant experience:
  • 10+ years of professional experience in the BSS and Enterprise Architecture domain, including proven track record in consultancy type roles selling and delivering consulting and/or transformation projects.
  • Bachelor's Degree in Engineering, and a Master's in Engineering and/or Business is a plus.

What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won't develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson's Code of Business Ethics.